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Privacy Policy
Effective Date: August 17, 2026
At Valley Pro Auto Detailing ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you provide when using our website, booking services, or making payments. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.
By using our website and services, you agree to the terms of this Privacy Policy.
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Information We Collect
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When you visit our website, request a quote, schedule an appointment, contact us, or purchase services, we may collect the following information:
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Name
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Email address
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Phone number
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Billing address
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Service location address
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Vehicle information provided by you
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Appointment and booking details
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Communications sent through our website, email, text message, or phone
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We may also automatically collect certain information when you visit our website, including:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited
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Date and time of website visits
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Cookies and usage data
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How We Use Your Information
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We use the information we collect to:
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Schedule and manage appointments
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Provide mobile detailing services
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Process payments
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Communicate with customers regarding appointments, estimates, and services
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Send booking confirmations and reminders
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Respond to inquiries and customer support requests
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Improve our website and services
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Detect and prevent fraud or unauthorized activity
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Comply with legal and regulatory obligations
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Payments
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Payments made through our website are processed by Wix Payments and/or authorized third-party payment processors. We do not store complete credit card or debit card information on our servers. Payment information is handled directly by the payment processor in accordance with its privacy and security practices.
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Website Hosting and Cookies
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Our website is hosted by Wix.com Ltd. Wix provides the online platform that allows us to market our services, accept bookings, and process customer requests.
Wix and certain third-party service providers may use cookies, analytics tools, and similar technologies to:
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Operate and secure the website
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Remember user preferences
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Analyze website traffic and usage trends
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Improve website functionality and customer experience
You may disable cookies through your browser settings; however, some website features may not function properly.
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Sharing of Information
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We do not sell your personal information.
We may share your information with trusted third-party service providers when necessary to operate our business, including:
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Wix.com Ltd.
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Payment processors
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Website hosting providers
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Email and text messaging service providers
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Scheduling and booking service providers
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Analytics providers
We may also disclose information when required by law or when reasonably necessary to:
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Comply with legal obligations
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Protect our rights, customers, or property
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Investigate fraud, security incidents, or unlawful activity
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Data Security
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We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
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Data Retention
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We retain personal information only for as long as necessary to provide services, maintain business records, process transactions, resolve disputes, and comply with applicable legal and tax requirements.
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California Privacy Rights
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California residents may have certain rights regarding their personal information under applicable California privacy laws. Subject to verification of your identity and applicable legal exceptions, you may request to:
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Know what personal information we collect and maintain about you
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Request correction of inaccurate personal information
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Request deletion of personal information we have collected from you
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Obtain information about how your personal information is used
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Exercise your privacy rights without discrimination
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To submit a privacy-related request, please contact us using the information provided below.
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Children's Privacy
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Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13 years of age. If we learn that such information has been collected, we will take reasonable steps to delete it.
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Third-Party Websites
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Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
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Changes to This Privacy Policy
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We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with an updated Effective Date. Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
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Contact Us
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If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Valley Pro Auto Detailing
Email: ValleyProAutoDetail@icloud.com
Phone: 209-236-6162
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